Testimonials

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

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Incredibly compassionate and professional. A special thank you to Tiffany for going above and beyond, and to the gentlemen who came to get my mother. I cant remember their names, but they were as kind and compassionate as you could possibly hope for. All of our interactions with Tiffany were incredibly kind, and she was very quick with replying to our questions. During this difficult time, these are people you want by your side.

5 stars
Dr. Stacey June 11, 2026

I have worked with this staff on multiple occasions and they are professional and very reasonable. Highly recommended.

5 stars
Jim Semersky August 13, 2025

My family truly appreciates the care and kindness we received at Wake Funeral. Britt was kind, patient, and compassionate, making a difficult time and process as easy as possible. The services provided were reasonably priced, and there was no pressure to purchase additional goods or services. I highly recommend Wake Funeral and Cremation Services.

5 stars
Lori Cammie Rice April 01, 2025

I would like to thank Tiffany and Brad for their kindness and compassion during a difficult time in my family. They were professional and experienced which made my experience a lot easier for myself and my family.

5 stars
William Poit October 09, 2024

My mom passed away recently. It was a very difficult time. The people at Wake Funeral and Cremation Services treated all of us like family. Everyone was kind, considerate, warm and caring. Phone calls and text messages were returned quickly, and we had a lot of them. They paid close attention to detail even when we couldn't. They helped us plan a wonder service for my mom and made recommendations that allowed us to have a beautiful service while staying within our budget. The cemetery was also very pretty and in a beautiful location. I honestly can't thank them enough.

5 stars
Cheryl Medford February 01, 2018

This was a wonderful experience during a difficult time working with Britt at Wake Funeral and Cremation. I couldn't be more pleased with everything.

5 stars
Debbie Anderson August 29, 2018

I would give this place 10stars if it was available. From the time my family and I walked into this establishment we were treated wonderfully. I could not have asked for a better experience at a time of so much grieve of losing my husband. I have never planned a funeral but Britt and Brad was so patient and awesome. I want to give thanks to the wake funeral home staff from the bottom of my heart you guys were awesome. My husband looked great!

5 stars
Angela Fields July 04, 2019

Wake Funeral did an amazing job for my father that passed away. They were so pleasant to work with, always responded and they are truly great people. We had an offsite service with a viewing for my Dad and than they transported him to be cremated. They made it so easy for such a stressful time! I highly recommend them!

5 stars
Danielle Harvey April 04, 2020

We are grateful with all the staff at Wake Funeral and Cremation, they are very empathetic, careful and humanitarian people. Britt Paynter helped us a lot and support us so much. For us they are angels that God put in our way in the difficult times to support us.

5 stars
Gemimah Kerner February 04, 2021

Words cannot express my gratitude and appreciation for the wonderful and compassionate staff at Wake Funeral & Cremation Services. This was a very difficult time for my family with the loss of our father but Brad, Caitlyn and the entire Team were accommodating and supportive through the entire process. The gentleman that arrived at our home to transport my father were prompt and professional. The communication was exceptional and Caitlyn accommodated our requests to divide my father’s ashes for his children and grandchildren. We did the memorial service at their beautiful mausoleum which was organized and managed perfectly by Brad. Our experience was exceptional and I highly recommend partnering with Wake Funeral & Cremation Services.

5 stars
Drew Hardin July 20, 2022

Kind and compassionate people that made a very difficult time easier. Everything was done efficiently and expediently

5 stars
julia schmidt March 01, 2023

My mother was close to dying so we consulted Wake Funeral and Cremation Services ahead of time. Tiffany explained everything carefully and in detail. The price was very reasonable and fair. Then when my mother died, they literally took care of everything exactly as promised. Highly recommended.

5 stars
Ira Stone March 04, 2023

Wake Funeral helped my family during a difficult time in our lives. The process was perfectly managed and we felt like they were part of our family. Thank you wake funeral

5 stars
Joseph Rabideau March 24, 2023

Helpful understanding with a very difficult for our family

5 stars
Robin Green October 07, 2023

They did a very good job for us at a very difficult time.

5 stars
Steven Duke January 18, 2024
5 stars
Asha Sirpal January 23, 2024
5 stars
David Chavez October 30, 2014

Brad helped me through a terrible loss with compassion and support. Words cannot describe how much I appreciate all of the help and services that were provided to me and my family during this sad time. I would not hesitate for a moment to recommend this place… And I know they will handle any situation with compassion and professionalism… With the utmost sensitivity. Thank you.

5 stars
Nancy Agosta September 17, 2018

Britt did a wonderful job caring for my Dad and arranging his memorial service. We had my Dad's memorial service in the chapel at Wake Memorial Park. It was a beautiful chapel and Britt and Brad made everything perfect for our family and friends. Many people that could'nt come due to the Covid-19 restrictions were able to view the service on Facebook Live. This was great to be able to share with them. Thank you Britt for doing that for us. Kara Hallyburton

5 stars
Kara Cadiz Hallyburton May 19, 2020

I would not have chosen anyone else to conduct my mother's funeral arrangements. Wake is the best and they go beyond expectations to make sure your funeral for your loved one is done in a most professional manner. Pat H.

5 stars
Pat Helton May 02, 2023

I was very grateful for the love and concern shown by Brad and staff to me in the loss of my wife Helen, back in Nov., 2020. All of the charges were explained completely as my wife died in Florida while I was back here. I would certainly recommend Wake Funeral & Cremation Services, Inc. to all my friends and family needing help with a loss.

5 stars
Lawrence Long December 14, 2020

Finding a final resting place before it's needed is no easy task. But planning ahead for the inevitable brought me peace of mind when I visited Wake Memorial Park Cemetery. We were greeted by Sally Bailey, who immediately put us at ease. She Is such a warm caring person, she sensed our need to make arrangements to ease the emotional burden to those we leave behind! Sally offered information on all aspects of the cemetery and perpetual care! Having dealt with other cemeteries on behalf of other family members, Sally made the difference. She was warm, kind, sensitive to our needs. She supported our wishes and questions about cremation and any services we could consider! With Sally's help, we selected a niche for my husband and myself! Sally went to a great deal of paper work to arrange a transfer from Virginia to North Carolina. She made the entire process so easy . We are so grateful to her! Kudos for hiring her, she is an asset!

5 stars
Patricia C. April 20, 2017

"Wake Funeral Services was the first place we went to to arrange my mother's celebration of life and funeral. We didn't need to go anywhere else because I knew that this was the right place. From the very beginning, Britt was nothing but thoughtful, considerate, and comforting. I can honestly say I trusted Britt with every single detail. I knew that he would take care of mom. The whole process of talking about what services I wanted to celebrate my mother's life to picking out the flowers...it was seamless and Britt paid attention to every single detail. I could easily see how much he truly cared about taking good care of mom and properly putting her to rest, all the while celebrating who she was as a person. The one thing that has stuck out in my mind more than anything was how Britt took just the perfect pauses between bringing up certain subjects and details of the service to let me process what he just said and think about it. This is so important during this time because as a person is actively dealing with grief it could be so hard to think of all what needs to be done or what kind of flowers you think best represent your loved one. Britt knew how to say and what to say and when to say it. I never felt rushed, confused, or like I was being taken advantage of. Another detail that I have to mention is on the day of my mom's celebration of life, it was thundering and there were multiple tornado warnings. Britt was completely prepared and thought every detail out. There were some flowers that were put on top of my mom's casket and as we went outside, they were about to blow away with a strong gust of wind, but not on Britt's watch. He stopped the flowers from falling off and into the wind just in time and held them in place until the casket was lowered all the way into the grave. I can go on and on about how thoughtful and caring he is. His partner Brad was pleasant and accommodating as well. I would not go anywhere else."

5 stars
Viktoriya K. April 20, 2016

Britt and Brad, Just wanted to thank you two for all your help after my husband's passing. I know it is your "job", but I appreciate your sympathy and kindness and all you did to make things go smoothly. Thank you for putting together the DVD at the last minute! I am recommending Wake Funeral and Cremation to friends.

5 stars
Susan L. October 23, 2015

During one of our most difficult days, Brad was absolutely phenomenal and carried out our son’s funeral with professionalism, love, dignity, and patience. Brad was on top of all of the behind the scene coordination with our church, family, and pastors. I could not recommend his team more.

5 stars
Noah Leiter September 25, 2025

My family truly appreciates the care and kindness we received at Wake Funeral. Britt was kind, patient, and compassionate making a difficult time and process as easy as possible. The services provided were reasonably priced, and there was no pressure to purchase additional goods and services.

5 stars
Kenneth C. April 30, 2025

Britt is kind, caring, and knowledgeable. He has graciously helped our family on more than one occasion, and we are grateful.

5 stars
Richard Heintzelman October 29, 2024

After an unexpected death of a family member, I wasn’t sure what to do or what the next steps were.. I contacted Wake Funeral Services where Brad was able to walk me through each step while patiently addressing each of my questions. There are no words to describe the compassion and patience they showed to our family during a time when each of us felt a little lost. I highly recommend them and appreciate all they did for our family. Thank you from the Tatum and Demianenko Family!

5 stars
Wes Tatum January 08, 2018

I had a project for a supply chain management class at my university to study and map the entire process of a loved one passing away. I called and explained the situation to one of the managers and he was nice enough to schedule a phone interview with me the very next day. Brad spoke with me for over an hour and 15 minutes explaining and answering all of my questions regarding the entire process of death and cremation in north carolina and gave me 4 full double spaced pages of notes to work with for completing my project. From everything he told me this company seems extremely genuine and honest while having some of the best prices in the area due to the various ways they have been able to cut out overhead that the other guys haven't achieved. He asked for nothing in return and except that I get back with him about the grade I receive for my project. Highly recommend Wake Funeral and Cremation Services!!!

5 stars
Kia July 22, 2018

I can't thank Britt enough for helping my family through a very difficult time. His patience and kindness will not be forgotten.

5 stars
Maria Jovanovic November 11, 2018

Britt and his crew went over and beyond helping us with a difficult funeral involving an infant. Very professional. Highly recommend.

5 stars
Scott Griffis February 23, 2020

Thank you so, so much for helping me through the tragic loss of my son. The compassion, care and guidance in making all the arrangements was exceptional. On behalf of my son's family I would really like to thank the staff, especially Britt and Katlyn for accommodating our needs and schedule.

5 stars
Phil Nash Broker August 14, 2020

Our family was so lucky to work with Sarah Bammel as our funeral director. She's everything you'd want in one. She was professional, caring, and knowledgeable at a very sensitive time. She also went the extra mile, giving me updates after business hours and on the weekends on the progress of our arrangements. She worked tirelessly in the background to make sure everything was lovely for my sister's Celebration of Life. You'll feel taken care of, too. A shout out also to Caitlin, who was also professional and delivered on our requests. Finally, the services we used were reasonably priced. A big thank you!

5 stars
Helen Yuen December 16, 2021

My mother passed away recently and I used Wake Funeral and Cremation service and can't say enough great things about them! They took great care of my mom and my family throughout the whole process with kindness, dignity and honesty. It was truly a stress free process. So blessed to have found them and highly recommend them to anyone needing service.

5 stars
AngB October 28, 2022

Very professional, caring and extremely efficient. Entire taff has been a comfort and pleasure to work with. Our family strongly recommends them.

5 stars
George Cincala March 01, 2023

The staff was very helpful and compassionate during our sad time. They made the best out of a difficult circumstance. I’m grateful for their service

5 stars
Clarence Bunce March 17, 2023
5 stars
Thomas McManus April 03, 2023

In this time of great sorrow I was thankful to have Britt taking care of all the arrangements for my son. Truly professional and caring

5 stars
Dan M January 05, 2024

Wake Funeral and Cremation were very professional when my Mom died in September. Tiffany treated my Mom with respect and was accommodating in our requests to Pray over my Mom with our Priest. She kept us informed on every part of the process along the way. I would highly recommend their services to anyone. My Mom had prearranged her cremation many years in advanced and all went smooth at the time of her death. Thank you from our family. Sincerely, The Lewis Family

5 stars
Michael Lewis January 20, 2024

Our experience was wonderful! The staff were caring and professional in providing services we requested. They answered all our questions; procured the Death Certificates we ordered and stood by us every step of the way. The staff waited patiently after hours for us to bring the clothes. The obituary notice was put up on their site as soon as we got it to them. The staff added pictures as we sent them. After I picked up the urn from my church, the staff placed the remains in the urn. Planning a funeral or other service for a dearly departed one is not something anyone looks forward to. Wake Funeral and Cremation Services guided us through the process and we felt that we had done something special for our loved one. I highly recommend Wake Funeral and Cremation Services.

5 stars
Elaine Corbitt February 05, 2024

This is a place where you can feel supported in the saddest time when you loss your dearest person, they are very professional but kindness and careful. They helped my Family almost a year ago, When my Holy mother went to heaven with God. I could not be more grateful to Britt Paynter and Brad Bailey for the way they supported us and specially Britt with his direct services taking care for every detail and being so sweet with us.

5 stars
Gemimah Kerner August 26, 2018

I contacted Wake Funeral and Cremation Services because I had to interview a Funeral Director for a paper I had to write for a course I was taking in college. The lady at the desk took my info and I got a call back a short time later from Mr. Brad Bailey. From the moment we spoke, I got a very friendly and comforting sense from Brad. With that said, the best way I can express my experience with Brad is to use a question I had to answer in my paper. The question was "Explain in detail what you learned that brought you the most comfort?" My answer: "What brought me the most comfort was meeting Mr. Brad Bailey and knowing there are people out there like him who care and want to help families during a time of sorrow and just knowing he is out there to take care of someone after they have past is very comforting. Mr. Brad Bailey is gracious, kind, heartfelt, warm, caring, dignified and brings great comfort to me personally." If or when I should ever need Funeral or Cremation services, the only place I am going to call is Wake Funeral and Cremation Services and work with Brad.

5 stars
Jared Cline October 19, 2019

Britt was great working with us pre planning our services, and soon after that taking very good care of me and my family when I lost my husband to Covid. Britt was very professional and never left me alone during the viewing and service. I’ve since worked with Brad, and his service to us is also very professional. I highly recommend them to anyone who may need assistance during a loss. Words are not enough to thank them for all they have done for me and my family.

5 stars
Marion Kershaw Woody November 12, 2021

Wake Funeral Services provided excellent care of my mother from beginning to end. They cared for her with dignity and respect and handled me and my family with care throughout the whole process. They also consulted me on different services that would fit our budget. I would highly recommend them to anyone.

5 stars
Angela W. April 13, 2023

I absolutely don’t know how to thank you for the wonderful funeral you directed for my dear husband. You have a top notch, classy company and you handled everything with amazing competence and great respect.

5 stars
Carole C. May 19, 2017

My family and I were thoroughly impressed with the services we received from Britt at Wake Funeral and Cremation. Britt is the epitome of compassion, empathy and kindness. He spoke to us and treated us as if we were his family members. He explained every detail and answered every question. We felt the relief of so much pressure that loved ones have in making these arrangements. After our beloved Mother passed here in NC, we needed to bring her to NY for the funeral services. Britt again was absolutely wonderful in helping us make these arrangements. Please do not hesitate to contact Britt/Wake Funeral and Cremation for these type of arrangements. Our family recommends them highly and without reservation. Many, many thanks to Britt/Wake Funeral and Cremation for all of their assistance. We could not have done it without you. May God Bless you Always!

5 stars
June S. April 18, 2017

I cannot say enough good about this funeral service. Their professionalism is abundant, but also mixed with compassion and caring. When Britt came to my home, everything was explained and arrangements made in the calm of sitting around my table. He had computer photos of everything that was needed along with the order of flowers from Dewar's in Holly Spring, which is also excellent. I really don't think I could have gone through this difficult time any easier. The funeral was the same. Attention was paid to not only the family, but to everyone who was there. There was absolutely no concern as to what was going to happen as directions were kindly given. I am so glad this funeral service exists. The large corporate funeral homes seem to have less care or concern for anything except cutting services and increasing funeral costs to the families of the deceased. Leaving the previous name on the business does not necessarily translate into the service we used to get before the corporation took it over.

5 stars
Joyce D. October 26, 2015